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Yasin Emre BodurOral and Dental Health Clinic Appointment

Privacy notice on the protection of personal data (KVKK)

The Turkish version of this notice is the authoritative text. This translation is provided for your convenience.

Pursuant to Article 10 of the Turkish Law on the Protection of Personal Data No. 6698 (“KVKK”), this notice explains for what purposes, by which methods and on which legal grounds your personal data is processed, to whom it may be transferred, and what your rights are.

1. Data controller

Bodur Sağlık Hizmetleri Tic. ve San. Ltd. Şti. (Yasin Emre Bodur Ağız ve Diş Sağlığı Polikliniği), Dumlupınar Mah. 61. Sk. No: 1/A, Gölcük/Kocaeli, Türkiye. Phone: 0262 414 48 38 · Email: yasin@yasinemrebodur.com.tr

2. Personal data we process

  • Identity and contact: name, surname, phone, email and, where required, Turkish ID or passport number and date of birth.
  • Health data (special category): complaints and medical history, examination findings, diagnosis and treatment plan, X-rays and intra-/extra-oral photographs, medication and allergy information, treatment records.
  • Appointment and communication records: your appointment request, its subject and preferred day; messages you send by phone, email or WhatsApp.
  • Security and site use: server logs (IP address, date and time) and, only if you consent, anonymous visit statistics. See the Cookie policy.
  • Financial data: invoice and payment records.

3. How we collect your data

Your data is collected when you visit the clinic and during examination and treatment, when you contact us by phone, WhatsApp or email, and through the appointment request and feedback forms on this website, in physical and electronic form, partly or fully by automated means. Information sent through the website forms goes only to the clinic’s corporate email inbox; it is not stored on or published by the website.

4. Purposes and legal grounds

  • Receiving, scheduling and confirming appointments and communicating with you (establishment and performance of a contract; legitimate interest)
  • Carrying out examination, diagnosis, treatment and follow-up and keeping your patient file (KVKK Art. 6/3: processing by persons under a duty of confidentiality for preventive medicine, medical diagnosis, treatment and care services)
  • Fulfilling legal obligations under health, tax and accounting legislation (expressly provided for by law; legal obligation)
  • Where you give health information about your appointment subject in a web form, the explicit consent you give with the tick box on that form
  • Ensuring information security, managing requests and claims and improving service quality (legitimate interest)

5. Transfers

Your personal data may be transferred, where legally required, to authorised public bodies (the Ministry of Health and its systems, the social security institution, judicial and administrative authorities); to the extent your treatment requires, to dental laboratories, imaging centres and cooperating health institutions; and to IT and hosting service providers. Transfers are always limited to the purpose and proportionate. If you accept analytics cookies, limited data may be transferred to servers abroad (Google Analytics); this is based solely on your explicit consent, and if you decline, no measurement takes place.

6. Retention

Your data is kept for the period required by the purpose of processing and prescribed by the relevant legislation (health, tax and accounting law); patient files are kept for the period set by health legislation. Website appointment requests that do not lead to treatment and contact messages are deleted, destroyed or anonymised within one year at most after their purpose has ended. When the retention period expires, data is deleted, destroyed or anonymised in periodic disposal procedures.

7. Data security

Necessary technical and administrative measures are taken to prevent unlawful processing of, access to or loss of your personal data: role-based access, encrypted connections (SSL), up-to-date software and backups, confidentiality undertakings and data-protection awareness of staff. Healthcare professionals and all clinic staff are bound by a duty of professional secrecy.

8. Telephone calls

If calls on the clinic’s telephone line are recorded, we inform you at the start of the call. Recordings are processed only for service quality, appointment confirmation and resolving disputes, and are not kept longer than the purpose requires.

9. Your rights (KVKK Art. 11)

You have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether it is used accordingly; to know the third parties to whom it is transferred in Türkiye or abroad; to request correction if it is incomplete or inaccurate; to request deletion or destruction when the reasons for processing no longer exist, and to have such actions notified to third parties to whom data was transferred; to object to a result against you arising from analysis exclusively by automated systems; and to claim compensation for damage caused by unlawful processing.

10. How to apply

You can send your requests in writing to yasin@yasinemrebodur.com.tr or to the clinic address, together with information that verifies your identity. Applications are concluded free of charge within 30 days at the latest, depending on the nature of the request; if the process requires a separate cost, the fee in the tariff set by the Personal Data Protection Board may be charged. You also have the right to complain to the Personal Data Protection Board (KVKK Authority) of Türkiye.

Last updated: 10.10.2026